Welcome to CJS CD Keys Customer Service!

*We are experiencing high load at the moment. Please be patient and only submit 1 ticket. We aim to respond within 24-48 hours.*


This is the place to get in contact with CJS CD Keys Staff. We have a dedicated support team working 24/7 answering tickets. Our average response time is 30 minutes, however please allow up to 12 hours just in-case we are going through a busy period.

Before making a ticket, please look at our knowledge base. We've tried to make articles for all frequently asked questions in order to help customers get an answer without needing to wait for a member of staff to reply. So please do a quick search of our knowledge base before making a ticket.

If you can't find an answer to your question in the knowledge base, then please submit a ticket request or send us an email at support@cjscdkeys.zendesk.com. We'll carefully read your ticket and respond with a solution as fast as possible!

Best Regards

CJS CD Keys

 
 

CJS CD Keys - Support Ticket Center

Agent C (Senior Management) 4 Feb Frequently Asked Questions

If you have pre-ordered Xcom 2 and are currently awaiting arrival, don't worry!  Everything is on schedule for the keys to be arriving TODAY, 4th February.

You will receive an instant email notification as soon as the keys are available for collection.  We are currently in the process of scanning the keys.

IMPORTANT - do not make a ticket asking what time of day the key will arrive.

By asking us what time the key will arrive, not only do you delay responses for customers who have important order queries, but you are also causing delay in scanning the keys.  We cannot scan the keys if we have to man the support desk, replying to your queries asking what time they'll arrive! So please sit tight, and refer to our product page for the latest updates on ETA.

You will receive your key today in time to pre-load the game for playing at midnight tonight.