These codes can not be activated on setup.office.com they are for the official ISO installer file available from Microsoft, as per the Autokey description.
The code we sold you is to be activated directly against the ISO installer file, since they are retail keys. Then the code will activate for you without problems.
If you have purchased Microsoft Office Professional Plus 2021, please use the below link to download the installation file directly from Microsoft. Once installed, activate using your key:
Office Professional Plus 2021 setup files (for windows PC)
Simply download and install, and activate using your code.
If customer is struggling, they can find installer links for all the versions of Office here:
https://www.cjs-cdkeys.com/pages/MS-Office-Direct-ISO-Download-Links.html
Please note, "Office Professional Plus 2021" is once-use only as per the terms set by microsoft. It is for a permanent license for one installation. it does not expire.
This product works on Windows 10, Windows 11 and Windows Server 2021. This means that if you re-format your PC or buy a new computer, or re-install, you cannot use the same key again. you will have to buy another unused key from our website.
The product page to purchase Office 2021 can be found here:
https://www.cjs-cdkeys.com/products/Microsoft-Office-Professional-Plus-2021-CD-Key-%28Digital-Download%29.html
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