If you have pre-ordered Xcom 2 and are currently awaiting arrival, don't worry! Everything is on schedule for the keys to be arriving TODAY, 4th February.
You will receive an instant email notification as soon as the keys are available for collection. We are currently in the process of scanning the keys.
IMPORTANT - do not make a ticket asking what time of day the key will arrive.
By asking us what time the key will arrive, not only do you delay responses for customers who have important order queries, but you are also causing delay in scanning the keys. We cannot scan the keys if we have to man the support desk, replying to your queries asking what time they'll arrive! So please sit tight, and refer to our product page for the latest updates on ETA.
You will receive your key today in time to pre-load the game for playing at midnight tonight.