Is your Xbox Account having problems playing or downloading the game?

Customers may have problems with their Xbox downloaded games, we recommend please waiting, as Xbox is currently having problems with games being downloaded. Once Xbox resolves the issue, your Xbox game should begin working again.

You can see a live status of Xbox here:

https://translate.google.com/translate?sl=auto&tl=en&js=y&prev=_t&hl=en&ie=UTF-8&u=https%3A%2F%2Fsupport.xbox.com%2Fde-DE%2Fxbox-live-status&edit-text=&act=url

As you can see, the xbox system currently has problem downloading games.

WE EXPECT THAT ONCE THE XBOX PROBLEMS ARE RESOLVED, YOUR GAME WILL BEGIN WORKING AGAIN.

There is no need to create a ticket, please simply wait and the problem should resolve itself.