Please make sure your O (OH) is not a 0 (Zero) or any numbers that may look like letters before making a ticket.
Make sure the game that you purchased is working on the platform that you are trying to use, example if you buy a no steam game and you try to activate it on steam you will get a invalid key message, so please make sure that you read the item description before open a ticket.
If you still getting an error, please take few screen captures and open a ticket.
To get a faster reply don't forget to add your order ID
Comments
10 comments
Hey,
i've made a bit of a woopsy. I've just purchased your cd key for black ops two (steam key) an i've gone to get it and then asi was going through the anti-fraud thing, i clicked send pin to phone (which is my mobile phone) and i've waited.. and waited.. and waited but nothing. so i decided to go with the email option to send a document... to then realise i only have a drivers licence with my personal details on it. and nothing with my phone number. is there a way i can go back to the mobile phone option or can i send my drivers licence with a piece of paper with my phone number on it because i'm on pre-paid plan for my phone so i don't get phone bills with my number on it
i live in Australia by the way. which is probably why the phone thing didn't work
Also my order ID is :
Order #129996
did they anwser you?
I bought the Simcity LE, but the Origin doesn't accept!
Can you help me?
Order ID: 185732
Invalid code for me. Order #18228 Pretty frustrating, I have submitted a ticket and been waiting for all day. Furthermore, the autokey image quality is beyond terrible, very hard to read, but I have tried all the combinations for entire day. Makes me a bit sad, seems like saving the couple of euros really wasnt worth it.
hi i purchased dragon age 2 from you guys but the promo code for the black empo dlc doesnt work ...its been utilized already please rectify thanks!!!!
Order 187174
Hey ive just purchased a steam key and even tho i copy-paste it from auto collect, steam says its invalid? please help me :)
Order 187220
I've purchased a origin key for BF3 and it doesn't work, i wan't my key or i wan't my money back !
Order #187485
Thnks for answer quickly
i purchased a xbox live 1 month gold membership code and the key doesnt work and its already in use my order #
order #187521
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