In rare cases, our web-system sometimes does not immediately track Moneybookers payments that are made from customers with mis-matched email addresses.
If you have made your payment via Moneybookers but your order is still Awaiting Payment, Please make a support ticket on our Support Center, quoting:
- CJS Order ID
- Email address associated with your moneybookers account
A member of our staff will then search for your order and manually approve the order for you within around 2 hours.